Frequently Asked Question

What if I lose my phone and cannot access my account?
Last Updated 7 years ago

If you have access to browser that you have established a trusted connection on, you can go to http://aka.ms/mfasetup and change your MFA options to add a new authenticator app or update your phone number. You can also contact the email-helpdesk@reachbeyond.org and we can help you regain access into your account.

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